Question 1

What is Compannio?

Accepted Answer

Compannio is a platform that connects people who need companionship with trusted companions for everyday activities, appointments, journeys and more.

Question 2

What services does Compannio offer?

Accepted Answer

Compannio offers companionship for hospital visits, shopping, journeys, events, appointments, social activities and everyday needs.

Question 3

Who can book a companion?

Accepted Answer

Anyone who needs a companion can book through Compannio, subject to our service guidelines.

Question 4

Can I book a companion for my parents or family members?

Accepted Answer

Yes. You can book a companion on behalf of your parents, family members or loved ones.

Question 5

How do I book a companion?

Accepted Answer

Select the service, date, time and location, choose an available companion, and confirm your booking.

Question 6

How are companions selected?

Accepted Answer

Companions go through our onboarding and verification process before being allowed on the platform.

Question 7

Is Compannio safe?

Accepted Answer

We are building Compannio with safety, verification, transparency and accountability at its core.

Question 8

Can I choose my companion?

Accepted Answer

Yes, wherever multiple suitable companions are available, you can choose based on their profile and availability.

Question 9

How much does a companion cost?

Accepted Answer

Pricing depends on the type, duration, location and requirements of the service. The applicable price will be shown before booking.

Question 10

How long can I book a companion for?

Accepted Answer

You can book according to the available time slots and service requirements.

Question 11

Can I cancel my booking?

Accepted Answer

Yes. Cancellation is subject to Compannio's cancellation policy.

Question 12

Can I book a companion at short notice?

Accepted Answer

Yes, subject to companion availability in your location.

Question 13

Can a companion travel with me?

Accepted Answer

Yes, selected journey and travel-related services may include accompanying you, subject to the service terms.

Question 14

Can I request the same companion again?

Accepted Answer

Yes, where the companion is available, you may request them for future bookings.

Question 15

What if I have a problem during a booking?

Accepted Answer

You can contact Compannio support through the available support channels for assistance.

Question 16

How can I become a Compannio Companion?

Accepted Answer

Click "Become a Companion", complete your profile and onboarding process, and submit the required information for verification.

Question 17

Who can become a Companion?

Accepted Answer

Individuals who meet Compannio's eligibility and verification requirements can apply to become companions.

Question 18

How do Companions earn?

Accepted Answer

Companions earn by completing eligible bookings. Earnings depend on the service, duration and applicable platform charges.

Question 19

Does Compannio provide medical or professional care?

Accepted Answer

No. Compannio provides companionship and assistance, not medical treatment or professional healthcare unless specifically stated for a particular service.

Question 20

What if there is an emergency?

Accepted Answer

For emergencies, customers should immediately contact the appropriate emergency services. Compannio's support team can assist with platform-related matters.

Question 21

Where is Compannio available?

Accepted Answer

Compannio will initially launch in selected locations and gradually expand to more cities across India.

Question 22

How can I contact Compannio?

Accepted Answer

You can contact us through the Contact Us or Customer Support section on our website.

Compannio FAQs