Contact & Grievance Redressal

Compannio is committed to providing a responsive mechanism for questions, complaints and concerns.

1. Customer Support

For booking, payment or service-related assistance:

Email: info@compannio.com Phone: +91-9328813570 Support Hours: 10 AM to 6 PM, Monday to Friday (except public holidays)

2. Safety Complaints

For urgent safety concerns relating to a booking:

Email: info@compannio.com Phone: +91-9328813570

If you are in immediate danger or require emergency medical assistance, contact the appropriate emergency services first.

3. Privacy Complaints

For privacy or personal-data concerns:

Privacy Contact: Compannio OPC Pvt Ltd Email: info@compannio.com

4. Grievance Officer

Name: Compannio OPC Pvt Ltd Designation: Grievance Officer Email: info@compannio.com Phone: +91-9328813570 Address: A5, Kesar Heights, Pranami Nagar Road, Vastral, Ahmedabad 382418

5. How to Submit a Complaint

Please provide:

6. Complaint Handling

Compannio will acknowledge and review complaints within the timelines applicable under law and its internal grievance process.

We may contact you for additional information.

7. Confidentiality

We will handle complaints and related personal information with appropriate confidentiality, subject to legal and operational requirements.

8. False or Malicious Complaints

Compannio may take appropriate action against intentionally false, fraudulent or abusive complaints, while ensuring legitimate grievances can be raised without fear of retaliation.

Last Updated: 10/08/2026