Your Safety Comes First.
Compannio is designed around trust, accountability and transparency.
Companion verification
Every companion completes our onboarding and verification process before joining the platform.
Identity verification
We collect government ID and a profile photograph so you know who to expect.
Profile information
Languages, service types and availability are shown so you can choose someone suitable.
Ratings & reviews
Feedback after each booking keeps the community accountable.
Booking records
Every booking is recorded on the platform, with details of who, when and where.
Emergency support
Emergency contact details are collected, and our support team assists with platform matters.
Transparent pricing
The applicable price is always shown before you confirm a booking.
In-app communication
Communication stays on the platform so conversations are traceable.
Report & complaint mechanism
You can report concerns and raise complaints through our grievance channels.
What we do not claim
We only describe checks we actually carry out. Compannio does not currently claim police verification, third-party background verification or insurance cover, and we will only state those once those processes genuinely exist. Compannio also does not provide medical treatment, nursing or professional healthcare.
In an emergency
For any emergency, contact the appropriate emergency services immediately. Our support team can then assist with platform-related matters and booking records.